Terms of Use

The Reliance Home Comfort "Don't Get Burned At the Door" website (the "Website") is provided solely as a public service to assist consumers in being aware of door-to-door marketing activities, posting opinions regarding door-to-door marketing activities, engaging in interactive forums concerning door-to-door marketing activities and for no other purposes. The terms "we", "us", "our", "Reliance" and "Reliance Home Comfort" refer to Reliance Comfort Limited Partnership doing business as Reliance Home Comfort. The term "you" refers to the person visiting the Website and/or contributing content on this Website.

This Website is offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, and (ii) you are 18 years of age or older in order to register for access to contribute to the Website. We retain the right at our sole discretion to deny access to anyone to this Website and the services provided, at any time and for any reason, including, but not limited to, for violation of this Agreement.

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

  • (i) use this Website or its contents for any commercial purpose;
  • (ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • (iii) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • (iv) deep-link to any portion of this Website for any purpose without our express written permission; or
  • (v) "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

PRIVACY STATEMENT

Reliance Home Comfort believes in protecting your privacy. Please click here to review this Website's Privacy Statement to understand our practices.

REVIEWS, COMMENTS AND USE OF OTHER INTERACTIVE AREAS

By submitting content to this Website by electronic mail, postings on this Website or otherwise, including any opinions, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant Reliance Home Comfort and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that Reliance Home Comfort may choose to provide attribution of your comments or reviews at our discretion. You further grant Reliance Home Comfort the right to pursue at law any person or entity that violates your or Reliance Home Comfort's rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary.

The Website may contain discussion forums, bulletin boards or other forums in which you or third parties may post opinions, views or comments regarding door-to-door marketing or other content, messages, materials or other items on the Website ("Interactive Areas"). If Reliance Home Comfort provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Website any of the following:

  1. Any message, data, information, text, music, sound, photos, graphics, code or any other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  2. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, provincial, federal or international law;
  3. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  4. Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Reliance Home Comfort;
  5. Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
  6. Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses and credit card numbers;
  7. Viruses, corrupted data or other harmful, disruptive or destructive files;
  8. Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or
  9. Content or links to content that, in the sole judgment of Reliance Home Comfort, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Website, or (d) which may expose Reliance Home Comfort or its affiliates or its users to any harm or liability of any type.

Reliance Home Comfort takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Reliance Home Comfort liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Reliance Home Comfort is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although Reliance Home Comfort has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Reliance Home Comfort reserves the right, and has absolute discretion, to remove, screen or edit without notice any Content posted or stored on the Site at any time and for any reason.

Any use of the Interactive Areas or other portions of the Website in violation of the foregoing violates these terms of use and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Website. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Reliance Home Comfort's systems and customers, or to ensure the integrity and operation of Reliance Home Comfort's business and systems, Reliance Home Comfort may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted Content. Reliance Home Comfort's right to disclose any such information shall take precedence over any terms of Reliance Home Comfort's Privacy Statement.

LIABILITY DISCLAIMER

THE INFORMATION AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS. RELIANCE HOME COMFORT, ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE "RELIANCE GROUP") DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION REFLECTED ON THIS WEBSITE.

THE RELIANCE GROUP MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE RELIANCE GROUP DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE RELIANCE GROUP, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE RELIANCE GROUP HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

IN NO EVENT SHALL RELIANCE GROUP (ITS OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF RELIANCE HOME COMFORT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Reliance Group.

INDEMNIFICATION

You agree to defend and indemnify Reliance Home Comfort and its affiliates, partners and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • (i) your breach of this Agreement or the documents referenced herein;
  • (ii) your violation of any law or the rights of a third party; or
  • (iii) your use of this Website.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are ©2009 Reliance Comfort Limited Partnership. All rights reserved. "Reliance", "Reliance Home Comfort", "The right call. Guaranteed." and the Reliance Home Comfort logo are trademarks of Reliance Comfort Limited Partnership and may not be copied, imitated or used, in whole or in part, without the prior written permission of Reliance Home Comfort.

GENERAL

This Website is operated by a Canadian entity and this Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

You agree that no joint venture, agency, partnership, or employment relationship exists between you and Reliance Home Comfort as a result of this Agreement or use of this Website.

If any provision of this Agreement or its application is restricted, prohibited or unenforceable, that provision will be ineffective only to the extent of that restriction, prohibition or unenforceability without invalidating the remaining provisions of this Agreement.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Reliance Home Comfort with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the you and Reliance Home Comfort with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

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